RAY click is an adhesive tag you can stick to the back of your smartphone, close to the NFC antenna. It can be programmed to immediately perform specific activities in the RAY vision mobile application.
When programmed in an array of four keys (two separate tags), you can configure it to perform the four basic functions that are sufficient to control the entire set of features and capabilities - search up and down in a list; choose and execute (enter); and get back one level.
RAY click adhesive tag are sold separately.
How do I cancel my monthly subscription for the RAY app?
To stop monthly installments for the RAY app, simply log in to your Google play account, find the RAY app and select "unsubscribe".
What’s the difference between RAY and an iPhone?
The RAY OS is specifically designed for visually impaired and blind users. Its unique interface offers easy discovery, simple navigation and full control of all smartphone features, all within a consistent and clear interface.
RAY also comes standard with RAYcare, a remote assistance service which will help you troubleshoot anywhere in the world, by either one of our tech reps or a trusted family member or friend.
What’s the difference between RAY and any other android device?
RAY is not just an android device or app. It's an operating system specifically designed for visually impaired and blind users, allowing these users full autonomy using the device.
For more information about the RAY devices, check out our products page.
How do I contact you?
For any questions and technical support please contact us using email to: support@project-ray.com
We are also available by phone in the US at the number +1 (860) 718-6831
Technical support hotline located in Israel is at +972 (72) 213-3898
What is the difference between your app and your devices?
Our app and devices run the same system, with some exceptions and extra features on our N5 device (read more on the N5 page).
Our E5 and L5 devices offer the smart RAY system alongside large tactile buttons, suitable for users who want their RAY experience made even easier, along with user account presetting, cloud storage and network identification which allows access to your google account in-app, better remote assistance, and over the web management.
What’s special about RAY?
RAY is a "Swiss-army knife" for the blind. It is a complete system specially designed for the blind and visually impaired. The RAY interface takes its inspiration from the feature-phone keypad to allow easy discovery. Our interface makes sure every touch on any screen will be right on the center - aligning the center of the menus around your touch.
What is RAY?
RAY is an operating system specially designed to allow vision-free operation of any Android device, suitable to any user in need of an accessible phone. It comes in a variety of devices and an app which allows you the flexibility of using a preexisting phone or purchasing a fully compatible one.
The RAY system also allows users to backup and restore any information on their device and receive Remote assistance from either the RAY team or any other trusted source.
Getting RAY
What is the return policy for RAY devices?
If you are not happy with your RAY device and wish to return it, in its original package and undamaged, you may do so within 30 days. Products sold on this Website are subject to a 20% restocking fee and shipping back is paid by the buyer. All returned products must be accompanied by an authorized RMA number one can get by email from ussupport@project-ray.com.
How can I try RAY for free before I buy it?
You can download the RAY app on Google play for a free 30 day trial and decide whether or not you like it. This is a good way to get to know the RAY system before deciding to order your phone.
To download RAY click here
Where do you ship?
We ship worldwide! See individual shipping information at checkout.
And don't forget you can get our app for a free 30 day trial before you purchase - which is also available worldwide.
RAY App
What’s RAYcare?
RAYcare is our remote assistance service. It allows a trusted user to log into your RAY device or app and control it from anywhere in the world. This includes access to contacts, messages, audiobooks, music and other RAY features.
The service is secure with a unique user ID and password and will only initiate if both parties opt in - which means no one could get into your phone without you knowing or approving it.
Does RAY work on Apple products? (iPhones, iPads etc)
For the moment ray is only available for Android devices. Sign up to our newsletter to learn when an Apple compatible version is released.
Which devices can I install the RAY app on?
The app works on every Android phone, version 5.0 and up
